Use this interface to contact your customers about dispatched technicians via text message or email.
- Send your technician's bio information as your technician is en route to the job.
- Request a review from your satisfied customer via Pulse Check.
To use the dispatch interface, search via department or technician name to find your dispatched technician and enter customer phone number and/or email information and send Bio or Pulse Check. For ease of access, we have provided a search bar which will filter the list of technicians.
Use Mark As Test checkbox for demonstration purposes only. Selecting this option marks outgoing Pulse Check or Bio as a test. This should only be used for testing or demonstration purposes.
Check out our Dispatcher Guide by clicking here!