The pulseM dashboard utilizes a Top Bar Navigation. Everything you need to click in order to see new screens/features is located along the top. Please note we have not removed anything from the existing dashboard, all previous features are still available.
When you Click Operations: Dispatch will be your ability to send Bio's & pulseChecks manually
When you Click Messaging (If Two-Way Messaging is enabled): You will be able to send and receive text messages back and forth from customers.
When you Click Analytics: Overview Tab appears (new feature) provides a detailed look at how many Google/Facebook reviews you have grown since joining pulseM.
Analytics > Reviews : Showcases internal and social reviews all over the web.
Analytics > Leaderboard : The old leaderboard is located here along with Department and Campaign data, point per tech, and the Projection screen.
Analytics > Dispatching: Old accounts tab, showcasing Customer Sentiment, Engagement Rate, Slider Results, and Pie chart of how many Bio's & pulseChecks that have been sent.
Our new fancy look will allow continued innovation for pulseM members.