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General Analytics FAQ
Helpful definitions of terms found in pulseM
Changing the dates for any tab in Analytics
What is the purpose of the Leaderboard in the Analytics tab?
How do I use the leaderboard?
How are my technicians' points calculated?
How do I change the dates for the Leaderboard?
What are Review Leads?
What do the bar graphs represent under Engagement Rate, Bios, and pulseChecks?
How can I see my "Social Media Leads"?
Can I see how many bios and pulseChecks are sent out in a day and to whom? We need to watch for the accountability of the dispatchers.
How Do I See The Reviews That I'm Getting?
What all is included in a review?
What does it mean to "Approve" a review?
What is the "+Add Review" button for?
What does the "Edit" Button do?
See all 12 articles
How do I export the data from Departments as an Excel document?
How to use the filters on the Departments tab
How do I export the data from Campaigns as an Excel document?
How to use the filters on the Campaigns tab
What is the purpose of the Projection tab?
How to use the information under two-way messaging